Our policy lasts 7 days after goods are received via delivery or purchase from showroom. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. If your item was purchased as a package you must return all items in the package for a full return. To complete your return, we require a receipt or proof of purchase.
Gift cards are non-returnable.
Only regular priced items may be refunded or exchanged, unfortunately sale items cannot be refunded or exchanged.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item or see us in person at: Studio 1, 101 Victoria St Fitzroy Victoria AUSTRALIA 3065.
Unfortunately gifts will not be eligible for refund, however exchange may be eligible if original proof of purchase is provided.
To return your product, you should mail your product to: Studio 1, 101 Victoria St Fitzroy Victoria AU 3065
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You are responsible for any damages in transit on return of goods.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.